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Help Articles

Advanced features

  • Collaboratively Care for Patients with Care Teams
  • Patient Communication Preferences
  • Patient Messaging
  • Patient Adherence Tracking
  • How to tell if my patient logged in to their HEP

See all 8 articles

Creating a program

  • How can I favorite an HEP Exercise?
  • How do I create a Home Exercise Program (HEP)?
  • How to access MedBridge HEP from a mobile device
  • How to Find Exercises Through Text View
  • How Do I Add Patient Education to my Patient's Home Program?

See all 8 articles

Customizing a program

  • How to Add Notes to Home Exercise Programs
  • Flipping or mirroring exercises
  • How to Translate Your Patient's HEP to Spanish
  • How to customize parameters
  • Tips for customizing your exercises

Sharing a program

  • How to Print Patient Portal Login Instructions
  • Enabling PDFs for HEP print previews
  • How do I print a Home Exercise Program?
  • How to help my patient access the Patient Portal

Troubleshooting

  • What is the largest file size I can upload to the HEP?
  • Why can't I hear the sound on 3D model videos?
  • What is an Access Code?

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