Our Remote Therapeutic Monitoring Solution is only available for organizations with Enterprise subscriptions using HEP. To turn this feature on or upgrade your organization's subscription, please contact your Customer Success Manager or request a demo.
In January 2022, CMS released new CPT codes that allow therapists to bill for Remote Therapeutic Monitoring (RTM). Remote Therapeutic Monitoring allows providers to bill for the remote management of their patients with musculoskeletal and respiratory conditions using medical devices (including certain software) that collect non-physiological data. Prescribing home exercise programs to patients is standard practice for rehab therapists, but until now, providers haven’t been incentivized to interact with patients between sessions to monitor and encourage adherence to their home exercise programs. For more information on RTM and the new CPT codes, view this article.
How RTM Works
Clinicians can use the MedBridge Patient Engagement Solution to:
- Enroll patients in RTM with the simple click of a check box
- Assign, monitor, and update programs in real time while communicating with patients between visits
- Access patient-level reporting and analytics to identify opportunities for RTM billing
The diagram below represents an example workflow demonstrating how your team can use MedBridge to help satisfy the billing requirements for RTM services.
Above you can see the workflows for both patients and providers:
- The flow starts when the provider marks the patient episode for RTM within the MedBridge application.
- The provider then creates or updates a home exercise program, shares the program with the patient and educates the patient on how to use the patient portal or app.
- The patient then adheres to their program from home and provides feedback to the therapist in-between visits.
As the patient interacts within the application or web portal, the system tracks each interaction completed by the patient as well as the clinical team members.
Between the set-up, patient app education, and collection of data transfers, your team will be armed with the data necessary to make clinical decisions around RTM billing and improvement of patient engagement. When the engagement thresholds are met, your providers will be eligible to bill against the engagement-based codes (98975, 989776, and 98977).
As the therapist's review adherence and patient feedback within the MedBridge application, they will have the opportunity to document the interactions that they have performed with the patient, such as time spent monitoring or updating a program and remote interactions with the patient including phone or video calls.
When viewing logged interactions over a month, the therapist can decide what is appropriate to bill for the time-based codes (98980 and 98981) as the required thresholds are met.
Learn more about how to use MedBridge to support RTM by reviewing the articles below.