Our Remote Therapeutic Monitoring Solution is only available for organizations with Enterprise subscriptions using HEP. To turn this feature on or upgrade your organization's subscription, please contact your Customer Success Manager or request a demo.
If you’ve evaluated your patient and determined they are eligible for and interested in RTM, you’re ready to enroll them. Whether you’re working with a new patient or an existing patient, RTM enrollment is simple with the MedBridge Home Exercise Program builder.
New Patient
- From your MedBridge Dashboard, hover over Patient Engagement in the upper right corner and select “Home Exercise Programs.”
- Select “Create Patient.”
- Enter the patient’s name, birthdate, phone number, and email. Be sure to check the boxes at the bottom of this page to enable messaging and pain and difficulty reporting. When you’re done, click “Add new patient” and you’ll be taken to the patient profile. For more information on Creating a Patient, check out this video.
- Click “Build Program” to be taken to the HEP Builder. Search for and add exercises to the program. When you’re done, click Save in the lower right hand corner. Learn more about Building a Program by watching this video.
- You’ll be presented with a window where you can select a treatment category, the discipline of the program, and an episode name. Make sure to check the “Enable RTM for this episode” box. By default, patient messaging and pain and difficulty reporting will be enabled for this episode.
- Click “Save Program.”
- You’ll be automatically prompted to log your Onboarding RTM Activity. Note how long the process took in the duration field and optionally add notes. This information will help you when you bill the 98975 code.
- When you’re done, be sure to share your program with your patient via email or text.
Did you know? MedBridge found that when programs are shared electronically, patients login 9 times more frequently than when they receive a printout.
Existing Patient
- From your MedBridge Dashboard, hover over Patient Engagement in the upper right corner and select “Home Exercise Programs.”
- Search for and select the patient you would like to enable for RTM.
- Select the edit icon next to the current episode. Alternatively, you can start a new episode by selecting “Add new episode” on the left hand side of the page.
- You’ll be presented with a window where you can select a treatment category, the discipline of the program, and an episode name. Make sure to check the “Enable RTM for this episode” box. By default, patient messaging and pain and difficulty reporting will be enabled for this episode.
- Click “Save.”
- You’ll be automatically prompted to log your Onboarding RTM Activity. Note how long the process took in the duration field and optionally add notes. This information will help you when you bill the 98975 code.
Now that your RTM episode has been created, you can build a home program for the patient. Learn more about Building a Program by watching this video.
Note that RTM can be disabled for a patient up to 7 days after the program has been enabled. For more information, check out this Help Center article.
Learn more about how to use MedBridge to support RTM by visiting the RTM Help Center.