Overview
The Utilization Analytics Dashboard allows administrators to easily monitor and assess key metrics across their organization:
- Patient Engagement Programs Assignment
- Education and Training Volume
- License Activation
Accessing Utilization Analytics
To access your organization’s utilization analytics:
- Navigate to My Practice and select Utilization Analytics.
- Select a Dashboard to view information on License Activation, Patient Engagement Program Assignment, or Education and Training Volume.
- From within a dashboard view, use the navigation panel to select Discipline, Region, or Clinic, or to toggle between dashboard views. Once you’ve selected a dashboard, you can easily toggle between different dashboards with the tabs at the top of the page.
The dashboard updates overnight and includes data for the last 12 months.
Patient Engagement Analytics Dashboard
The Patient Engagement Analytics Dashboard provides information on the number of episodes and programs created, how often patients are logging in to their programs, and how patients are accessing their programs. This data can be filtered to show trends at the discipline, region, or clinic level.
Note: Organizations with HEP Lite will not have access to episode-specific data. For more information on upgrading your subscription, contact your MedBridge Customer Success Manager.
Best practice: Organizations with high levels of patient engagement have more patient logins than programs created, which is shown when the yellow line is above the blue.
Patient Engagement: Share Trends
In the Share Trends view, organizations can monitor whether programs are being shared electronically or via print and how often patients are logging in to their programs. This data can be filtered to the discipline, clinic, or regional level.
Best Practice: When programs are shared electronically, patients are 9 times more likely to log in. MedBridge looked at 8.5 million programs to find that the best way to get patients to log in is by sharing electronically. Electronic sharing also saves money on print costs!
Patient Engagement: Activity By Region and Clinic
In the Activity view, you can see how Patient Engagement programs are being created, shared electronically, and logged into at each clinic and region. You can toggle between the Clinic and Region view by using the radio button in the upper right corner.
Click "See Details" to view provider-level reporting.
Education and Training Analytics Dashboard
The Education and Training Analytics Dashboard provides information on how your staff are using MedBridge’s educational content.
Education and Training: Activity by Region and Clinic
Use the Activity by Clinic or Region view to see how many courses have been started and completed along with how many CEUs your staff have earned. You can toggle between the Clinic and Region view by using the radio button in the upper right corner.
Click "See Details" to view provider level reporting.
Education and Training: Activity by Course
In the Activity by Course view, you can see which specific courses your staff have completed and how many team members have completed each course.
License Activation Dashboard
The License Activation Dashboard allows administrators to easily assess which users have has logged in and activated their MedBridge subscription, and which users with an active subscription have not logged in. Select “Detail Report: No Login” to see which providers have not logged in.
