Browser requirements
- For the best experience, MedBridge recommends using the highest version of Google Chrome.
- MedBridge requires that JavaScript and cookies are enabled.
- For enterprise environments, MedBridge may need to be added to your trusted sites.
- For environments with hosted web browsers (e.g. Citrix), MedBridge must be configured as a trusted site in the hosted browser platform.
MedBridge is supported on the following web browsers:
- Google Chrome 58+
- Firefox 52+
- Safari 10+
- Internet Explorer 11+
Please visit www.supportdetails.net to check your browser version.
Computer Requirements
Computers must have a minimum of the following specifications:
- Intel Core 2 Duo
- 4 GB of RAM
Screen Resolution
1024 X 768 pixels or higher.
Internet Speed
Full site functionality requires a bandwidth of 700 kbps or more.
- Emails are delivered from SendGrid servers.
- Emails are all from the medbridgeed.com domain.
Whitelisting
If an element fails to load there may be an issue with browser security settings.
The following domains need to added to the allow list to access MedBridge and its videos:
- *.medbridgeeducation.com
- *.medbridgeed.com
- https://video-medbridge.akamaized.net/
The following IP addresses and domains need to be on the allow list to receive transactional emails from Mailgun and SendGrid:
- 198.21.1.80
- 208.117.56.79
- mg.medbridgeed.com
The following Activecampaign IP addresses need to be on the allow list to receive email campaigns:
- 173.236.20.0/24
- 192.92.97.0/24
- 52.128.40.0/21
The following email addresses need to be on the allow list to receive email campaigns:
- contact@e.medbridgeed.com
- medbridge@e.medbridgeed.com
Android
MedBridge supports Jelly Bean/v4.3 and above. This translates to Android SDK level 18.
iOS
MedBridge supports iOS version 9 and above.